365acd Terms and Conditions – Please read before using the platform

Please read these terms and conditions carefully before using the 365acd website or mobile platform. This document constitutes a legally binding agreement between 365acd and the user. Accessing the platform means you accept all terms stated herein.

365acd provides online gaming services to users in Bangladesh and other permitted countries. Users residing in jurisdictions where online gaming is prohibited by law are not eligible to use 365acd.

In addition to these terms and conditions, our Privacy Policy and Responsible Gaming Policy also apply. Reading all documents together will give you a complete picture of your relationship with 365acd.

To create an account with 365acd, you must provide accurate and truthful information. Providing a false name, date of birth, or contact details may result in account closure at any time and forfeiture of any remaining balance.

• Each individual only One account can be created.
• It is solely the user's responsibility to keep their account password confidential.
• Your account must not be shared with or used by anyone else.
• If you notice any unusual activity on your account, contact support immediately.
• Any communication sent to the email address or phone number provided at registration will be considered official.

365acd reserves the right to reject any registration application, for any reason, without notice. Account approval does not guarantee access to all features — some may require additional verification.

Users must be at least 18 years is required. Minors are strictly prohibited from using this platform. 365acd enforces this rule rigorously.

By registering, you confirm that you are 18 or older. 365acd may request a copy of your national ID or passport at any time to verify your age. If proof is not provided within the specified timeframe, your account will be temporarily suspended.

If you are aware of a minor using 365acd, please notify our support team immediately. We take this matter extremely seriously.

Deposits on 365acd can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 200 The maximum amount depends on your account level.

The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 30 minutes to 24 hours. However, large withdrawal requests may be delayed if KYC verification has not been completed.

• For deposits only Your own Use a mobile banking account.
• Deposits made from another person's account will be blocked.
• Once you start playing after a deposit, you will need to wait until a withdrawal request can be made.
• If fraud is suspected, 365acd may place any transaction on hold pending investigation.

365acd regularly offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which are detailed on the relevant promotion page.

• Wagering requirements: To withdraw bonus funds, they must be wagered a specified number of times (typically 20x–40x).
• Validity: Every bonus has an expiry date. Any unused bonus will be removed once it expires.
• Game restrictions: Some bonuses may only be used on specific games.
• A bonus, once: Each bonus applies once per person, household, device, or IP address.
• Bonus abuse: If bonus abuse is suspected, 365acd reserves the right to cancel the bonus.

365acd may modify or discontinue any promotion at any time without prior notice. For a list of current promotions, visit our Promotions Page See.

All games on 365acd are powered by an internationally certified RNG (Random Number Generator) system. Every game outcome is completely random and impartial — no individual or system can influence the result.

If a technical issue occurs during gameplay, 365acd reserves the right to void that round. Any bets placed in a voided round will be fully refunded. However, 365acd is not liable for any user losses caused by server or network issues.

• The use of any software or bots during gameplay is strictly prohibited.
• In the event of any dispute over a game result, 365acd's decision is final.
• You must follow the dealer's rules in Live Casino games.
• In the event of a lost internet connection, game results will be determined by the server.

365acd is committed to maintaining an honest and transparent platform. The following activities are strictly prohibited and will result in permanent account closure and full balance forfeiture:

• Multiple accounts: Operating more than one account under the same identity.
• Bonus fraud: Using false information or deceptive tactics to obtain a bonus.
• Money laundering: Attempting to launder illicit funds through 365acd.
• Hacking or cheating: Attempting to exploit platform vulnerabilities for personal gain.
• Bots or automation: Using any software or script to play games.
• Abuse: Disrespectful behavior toward support staff or other players.
• Third-party payments: Payments made from an account not in your name.

KYC (Know Your Customer) verification is an essential part of 365acd. It helps prevent fraud and money laundering while keeping your account secure. Large withdrawals cannot be processed without completed KYC verification.

The following documents are generally required for KYC verification:

• Proof of identity: A clear photo of your National ID (NID), passport, or driving license.
• Proof of address: A utility bill, bank statement, or official government letter issued within the last three months.
• Payment verification: Screenshot of the mobile banking account used for the deposit.

KYC verification is typically completed within 24–72 hours of document submission. You will be notified by email or SMS once the process is complete. If any issues arise, our support team will reach out to you directly.

365acd believes gaming should be a source of enjoyment, not stress or harm. That is why we encourage every user to play responsibly and provide the tools to help them do so.

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Self-exclusion: Take a break from your account for a set period of time.
• Cooling-off period: Place your account on a break for anywhere from 24 hours to 30 days.
• Reality check: You will receive reminders at set intervals showing how long you have been playing.

Gaming addiction is a real issue. If you feel that gaming is having a negative impact on your life, please contact our support team immediately or seek professional help. For more information, visit our Responsible Gaming Visit page.

365acd treats the protection of your personal information as its highest priority. We only collect data that is strictly necessary for the platform to operate.

• Your information is never sold to third parties for marketing purposes.
• All data is protected with 256-bit SSL encryption.
• We comply with international data protection laws.
• You have the right to request deletion of your personal data.

For full details on how we collect and use your data, please visit our Privacy Policy Read the page.

Users may close their account at any time of their own choosing. Please contact the support team to do so. It is recommended that you withdraw any remaining balance before closing your account.

365acd also reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• For violating the terms and conditions.
• If fraud or illegal activity is suspected.
• If KYC verification fails.
• If the account has been inactive for an extended period.
• Under the direction of a regulatory authority.

To appeal an account closure decision, please contact our support team. Every appeal will be reviewed thoroughly.

365acd reserves the right to amend these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via email or through the platform.

If you continue using 365acd after any changes take effect, this will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.

If you have any questions or need clarification on any of our terms, our support team is always ready to help. We offer 24/7 support.